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(This is a very long story, with all of the IT help desk cliches - "Is it plugged in?" "Are you using the right cables?"Īnd, about a week ago, "What was the problem again?" They've replaced the motherboard and the graphics card, and even had me replace the SSD. I paid so much money exactly so I could use two external monitors, and I can't even stand to look at them.ĭell has been trying to offer "support" for this issue for nine months now, and that's also been a nightmare.
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The next Microsoft Update will likely break everything again, but for now – miraculously – I finally have my HD monitors back. Intel recognizes only a single television monitor (which is weird, because these are not television monitors – Neither the Intel nor NVIDIA manager recognizes the second external monitor, but I was able to set them up using the Windows Display Settings. They now look the way they should, and the issue seems to be (mostly) fixed. However, after I disconnected it and reconnected my HD monitors, they finally started looking like HD monitors. I plugged it in, and it looked REALLY bad (very pixelated, despite the fact that the resolution is 1920 x 1080, just like my workstation). after working on this for months, in desperation, I bought a normal (non-HD) monitor to try. I'm able to open the Intel Graphics settings, but that doesn't tell me where to look forĪnti-aliasing and anisotropic filtering. I'm sorry, but the linked article doesn't seem relevant.
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More for a system that I've never used and that is supposed to be obsolete in a few years.ĭell Precision 7710, Windows 10 Pro, 64-Bit, SSD, Intel(r) Xeon(R) CPU E3-1505M v5, 32GB RAM, 32GB Physical Memory, 40GB Virtual Memory, NVIDIA M3000M, Intel HD Graphics P530. I would have bought Windows 7, since I already returned another Dell computer (same model) because of this issue, but it was more expensive than Windows 10, and I couldn't bring myself to pay Icons, fuzzy text, and an overall "dirty" look. The display on the new computer is very hard on the eyes, with blurry desktop This is not an issue with scaling or fonts or custom settings or differing resolutions – I'm using the default recommended settings.įor comparison, I connected one monitor to the new computer (Windows 10) and the other to the old computer (Windows 8.1), and the display looks so much better on the old computer. I have two identical HD monitors that worked wonderfully with Windows 8.1, but I started getting the Blue Screen of Death and having other issues, so I bought a new and very expensive system that I was hoping would be more reliable. (I can't remember all the things I've tried.) I have reset the computer to the factory settings and done a clean installation of Windows. I have replaced all the cables multiple times. I have uninstalledĪnd reinstalled the monitors. I've triple-checked that I have all updates, including the Bios, chipset, etc. I have tried updating, disabling, uninstalling and reinstalling all drivers. I have this same problem, and I've been trying to solve it for about six months. If issue still persists, post back with current status of your computer and result of proposed suggestions, we will be happy to assist you.
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If resolution changing doesn’t help, first thing you want to do next is to check if your video drivers are compatible with Windows 10, if they’re not, uninstall them and install the compatible ones.